At Big Tippin, we want you to love your nails as much as we loved creating them. Every set is hand‑painted with care, intention, and artistry — and we stand behind the quality of our work.
Because each set is custom‑crafted, we offer store credit only for returns. This allows us to keep our pricing fair, our process sustainable, and our commitment to excellence strong.
Store Credit Only
If something isn’t quite right, you may return your unused set for store credit equal to the full purchase price. Store credit never expires and can be used toward any future order.
No Cash Refunds
We do not offer cash or card refunds. This policy helps us maintain the highest level of craftsmanship while keeping our products accessible and affordable for our community.
How Returns Work
Items must be unused, unworn, and in original packaging
Contact us within 7 days of delivery to start a return
Once your return is received and inspected, your store credit will be issued via email
Our Promise
We’re here to make sure you feel confident, supported, and taken care of. If you ever have questions about sizing, fit, or style before ordering, we’re happy to help guide you so you get the perfect set the first time.
